WHO WE ARE


Mojo Hospitality Group LLC d/b/a Mojo Hookah Lounge (“Company”, “we”, “our”, or “us”) operates the website mojohtx.com and its mobile applications (collectively “Site”) and provides the content and services (collectively “Services”) offered on or through the Site. “Platform” means the Site, the Services, and our physical venue located at 3015 Bagby St, Houston, TX 77006.


ABOUT THIS DOCUMENT 


This Privacy Notice explains how we collect, use, share, and protect information about users of the Platform, and the choices users have about how we collect and use certain information about them. By accessing and using the Platform, you agree to our collection and use of your information in the manner described in this Policy. If you disagree with the terms of this Policy, you should not use the Platform.


1. INFORMATION WE COLLECT 


We collect information in multiple ways, including when you provide information directly to us, and when we passively collect information from you.


Information You Provide Directly to Us:


  • • Contact information: Name, email address, and phone number.
  • • Reservation & Purchase information: Party size, date and time of visit, seating preferences (e.g., indoor or patio), food/beverage requests, and transaction amounts.
  • • Payment information: Securely transmitted to our payment processor for reservations or online orders.
  • • Correspondence: Records of emails or form submissions sent to us.

Information That is Passively and/or Automatically Collected:

  • • Device/Usage Information: IP addresses, browser types, operating systems, referring URLs, and details about how you interact with our Site (e.g., clicks, time spent on pages).
  • • Location Information: General location derived from your IP address to optimize our Services.
  • • Cookies and Tracking: We use cookies, web beacons, and similar technologies to recognize your browser, store preferences, analyze site traffic, and assist with security.

Information Collected from Third-Party Platforms: 


When you make a reservation or order through third-party partners (such as OpenTable, Resy, or delivery services), or interact with our social media pages, we collect information about your transaction and profile consistent with your privacy settings on those platforms.


2. HOW WE USE YOUR INFORMATION 


We may use the information we collect to:


  • • Process and manage your reservations, orders, and payments.
  • • Respond to your customer service inquiries and requests.
  • • Send you marketing communications, seasonal menu updates, and promotional offers (you may opt out at any time).
  • • Analyze and improve the functionality, design, and user experience of our Platform.
  • • Protect against fraud, unauthorized transactions, and legal liabilities.


3. WHEN WE DISCLOSE YOUR INFORMATION 


We do not sell your personal information. We may share your information in the following circumstances:


  • • Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, reservation management, website hosting, and marketing analytics.
  • • Legal Compliance: When required by law, subpoena, or other legal processes, or to protect the rights, property, or safety of Mojo Hospitality Group LLC, our guests, or others.
  • • Business Transfers: In the event of a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. INTERNATIONAL USERS 


Our Platform is operated in the United States. If you are located outside of the United States, please be aware that information we collect, including personal information, will be transferred to, and processed, stored, and used in the United States. The data protection laws in the United States may differ from those of the country in which you are located. By using the Platform or providing us with any information, you consent to the transfer to and processing, usage, sharing, and storage of your information in the United States.


5. SECURITY AND RETENTION OF YOUR INFORMATION 


We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data. We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.


6. YOUR CHOICES AND RIGHTS


  • • Cookies: You can configure your browser to reject cookies, though some Site features may not function properly as a result.
  • • Marketing: You may opt out of receiving promotional emails by following the “unsubscribe” instructions in those emails.

7. CHANGES TO THIS POLICY 


We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this document will reflect the date of the most recent revisions.


8. CONTACTING US


If you have any questions or concerns regarding this Privacy Policy, please contact us at:


Mojo Hookah Lounge

3015 Bagby St.

Houston, TX 77006

Email: info@mojohtx.com